ASEHE - The Association for Service Excellence in Higher Education (ASEHE)

The Association for Service Excellence in Higher Education (ASEHE) is the leader in enhancing the customer/client experience at institutions of higher education across the US and throughout the world. Through networking opportunities, programming, and our annual conference, ASEHE provides opportunities for like-minded individuals to share ideas, research, best-practices, and challenges in the higher education space.

Currently, membership in ASEHE is complementary.

02Jun

ASEHE 2026 Conference

6/2/2026 08:00 AM - 6/4/2026 05:00 PM
101 College Avenue, Annville, PA 17003, USA

Join us as we come together for ASEHE 2026 to include Academic Impressions' Customer Service Skills Training Certification! We look forward to learning with and from each other. Bring your knowledge, skills, experience, and questions. Early Bird Registration is Open! Hotel & Call for Proposals Coming Soon.

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04Jun

ASEHE 2025 Conference

6/4/2025 08:00 AM - 6/5/2025 01:00 PM
339 East Chicago Avenue, Chicago, IL, USA

Join us as we come together for ASEHE 2025! We look forward to learning with and from each other. Bring your knowledge, experience, and questions. Registration is Open, Reserve Your Hotel, and Submit a Proposal by May 19th! Select "Read More" for the links.

21Nov

ASEHE Virtual Symposium - Building a Culture of Service Excellence in Higher Education

11/21/2024 01:00 PM
Online Event

ASEHE Virtual Symposium! You are invited to attend a FREE Virtual Symposium hosted by the Association for Service Excellence in Higher Education on Thursday, November 21 from 1pm – 2:30pm EST. Click the read more button below to register.

Are Students Customers? It Doesn't Matter

5/3/2024

Regardless of what you call them, students have specific needs as customers on-campus.

Retain Employees Through Better Customer Service

4/9/2023

Today employee retention is as critical in higher education as student retention, and customer service may be the answer to enhance satisfaction.

Do we need a Service Excellence Department?

9/22/2022

Define "Customer"

9/22/2022

Changing Business Model for Higher Education

9/22/2022

Focus on Service

9/22/2022

Does Faculty Interaction Matter?

9/22/2022

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ASEHE's annual conference is "boutique" style- meaning a smaller, more intimate setting for you to ask questions and gain the practical information you seek.